LIVEXION TECH PROVIDER
Meta Platform Integration Specialists for Retail Businesses
Transform Your Facebook Live Into Sales Success
Livexion is a technology consultancy specializing in Meta Platform (Facebook and Instagram) integrations for retail businesses. We provide expert technical implementation and consulting services to help you leverage social media for live commerce success.
ABOUT LIVEXION
Livexion is a professional technology consultancy that specializes in Meta Platform API integrations for retail businesses. We help companies leverage Facebook and Instagram to drive sales through custom technical solutions.
OUR EXPERTISE
We are Meta Platform integration specialists with deep expertise in:
✓ Facebook Graph API and Instagram Graph API implementation
✓ Live commerce technology solutions
✓ Real-time data processing and order management
✓ E-commerce platform integrations
✓ Compliance with Meta Platform Terms and Policies
✓ Data security and privacy best practices
Our team of experienced developers and consultants work closely with retail businesses to build custom integrations that connect your Facebook and Instagram presence with your e-commerce operations, enabling efficient order processing during live selling events.
WHY META PLATFORM INTEGRATIONS REQUIRE SPECIALIZED EXPERTISE
Many businesses want to use Facebook and Instagram data to improve their operations, but Meta Platform has strict requirements:
PERMISSION REQUIREMENTS:
Accessing certain Facebook and Instagram data requires Advanced Access permissions
such as pages_read_engagement, pages_read_user_content, and pages_show_list.
TECH PROVIDER REQUIREMENT:
For businesses to access another business’s data through these permissions, Meta
requires the service provider to be verified as a “Tech Provider” – a specialized
designation that ensures compliance, security, and proper data handling.
OUR COMMITMENT:
Livexion is committed to meeting Meta’s Tech Provider standards. We maintain the
necessary technical infrastructure, security measures, and compliance practices
required to serve as your Meta Platform integration partner.
OUR CONSULTANCY SERVICES
1. META PLATFORM API INTEGRATION & IMPLEMENTATION
We implement secure, compliant integrations with Meta Platforms:
• Facebook Graph API integration and configuration
• Instagram Graph API connectivity for business accounts
• Secure access token management and refresh
• Permissions configuration and App Review support
• API quota management and optimization
• Ongoing compliance with Meta Platform Terms and Policies
2. LIVE COMMERCE TECHNICAL SOLUTIONS
Custom systems for efficient live selling operations:
• Real-time comment monitoring dashboard
• Customer profile data display (names, pictures, IDs)
• Automated order processing from comments
• Integration with e-commerce platforms (WooCommerce, Shopify, etc.)
• Real-time inventory synchronization
• Multi-channel order consolidation
• Sales analytics and reporting
3. META PLATFORM DATA PROCESSING
We build solutions that securely process:
• Customer comments from Facebook and Instagram Pages
• Public profile information (names, pictures)
• Page insights and engagement metrics
• Post and live stream interactions
• Real-time engagement data
All data processing follows Meta Platform policies and data protection best practices.
4. LIVE COMMERCE STRATEGY CONSULTING
Expert guidance for social selling success:
• Assessment of your current social selling operations
• Platform optimization recommendations
• Best practices for Facebook and Instagram Live selling
• Audience engagement strategies
• Compliance and policy guidance
• Workflow optimization
5. ONGOING TECHNICAL SUPPORT & MAINTENANCE
Continuous support for your integrations:
• System monitoring and performance optimization
• Meta Platform policy updates and compliance
• Technical troubleshooting and bug fixes
• Feature enhancements and system updates
• Emergency support for critical issues
• Regular security reviews
6. TRAINING & DOCUMENTATION
Empower your team with knowledge:
• Comprehensive staff training on integrated systems
• Detailed documentation and user guides
• Best practices workshops
• Ongoing consultation and support
HOW WE USE META PLATFORM DATA FOR OUR CLIENTS
As Meta Platform integration specialists, we implement solutions that access and
process Platform Data on behalf of our retail clients to enable efficient live
commerce operations:
PLATFORM DATA WE ACCESS:
• Customer comments from your Facebook and Instagram Pages
• Commenter names and profile pictures (public data)
• Public profile information of users who interact with your live streams
• Page insights and engagement metrics
• Post performance data
HOW WE PROCESS THIS DATA:
1. REAL-TIME DISPLAY
• Display customer comments in your order management dashboard
• Show customer names and profile pictures for quick identification
• Present engagement metrics and analytics in real-time
2. ORDER PROCESSING
• Parse comments to extract product orders, SKUs, and quantities
• Automatically create orders in your e-commerce system
• Match customer Facebook profiles with existing customer records
• Track order status and fulfillment
3. BUSINESS INTELLIGENCE
• Generate sales reports from live stream data
• Provide engagement analytics and insights
• Track conversion rates and popular products
• Identify trends and opportunities
4. CUSTOMER SERVICE ENHANCEMENT
• Enable your team to respond to customers efficiently
• Maintain order history linked to social profiles
• Facilitate follow-up communications
• Improve customer experience
DATA SECURITY & COMPLIANCE:
We maintain strict security and compliance standards:
• All data encrypted in transit (HTTPS/TLS) and at rest
• Access strictly limited to authorized personnel only
• Regular security audits and vulnerability assessments
• Comprehensive monitoring and logging of all data access
• Full compliance with Meta Platform Terms and data protection regulations
• Customer data never shared with third parties
• No use of data for marketing or purposes beyond your business operations
• Data retention follows your policies and legal requirements
• Transparent data processing practices
OUR IMPLEMENTATION PROCESS
STEP 1: CONSULTATION & ASSESSMENT
We analyze your business needs, current operations, and integration requirements.
STEP 2: META PLATFORM ACCESS SETUP
We configure Meta Platform access, request necessary permissions, and assist with
App Review processes to ensure compliance with all Meta requirements.
STEP 3: CUSTOM TECHNICAL IMPLEMENTATION
We build and implement the API integrations and custom tools tailored to your
specific business workflows.
STEP 4: TESTING & COMPLIANCE VERIFICATION
We thoroughly test all integrations and verify compliance with Meta Platform
policies and security best practices.
STEP 5: TRAINING & DEPLOYMENT
We train your team on the implemented systems, provide comprehensive documentation,
and ensure smooth deployment.
STEP 6: ONGOING SUPPORT & OPTIMIZATION
We maintain your integrations, monitor for Meta policy changes, optimize performance,
and provide continuous technical support.
WHY CHOOSE LIVEXION
✓ META PLATFORM INTEGRATION SPECIALISTS
Deep expertise in Facebook Graph API, Instagram Graph API, and Meta’s policies
and requirements.
✓ COMMITTED TO TECH PROVIDER STANDARDS
We maintain the infrastructure, security, and compliance practices required by
Meta for serving multiple business clients.
✓ RETAIL INDUSTRY FOCUS
Specialized understanding of retail live selling operations and workflows.
✓ CUSTOM SOLUTIONS
Tailored implementations designed around your specific business needs and
existing systems.
✓ SECURITY & COMPLIANCE FIRST
All implementations strictly comply with Meta Platform Terms and data protection
regulations.
✓ PROVEN EXPERTISE
Experienced team with successful implementations for retail businesses.
✓ COMPREHENSIVE SUPPORT
From initial consultation to ongoing maintenance – we’re your long-term
integration partner.
✓ TRANSPARENT PRACTICES
Clear policies on how we access, process, and protect your business and
customer data.
TECHNOLOGY STACK
We leverage enterprise-grade technologies for reliable service delivery:
• Meta Platform APIs: Facebook Graph API v18.0+, Instagram Graph API
• E-commerce Platforms: WooCommerce, Shopify, Magento, Custom Solutions
• Backend Technologies: PHP 8.x, Node.js, Python
• Frontend Frameworks: React, Vue.js, Modern JavaScript
• Database Systems: MySQL 8.x, PostgreSQL, Redis
• Security: SSL/TLS encryption, OAuth 2.0, secure token management
• Cloud Infrastructure: AWS, Google Cloud, Azure
• API Integration: RESTful APIs, Webhooks, Real-time WebSocket connections
• Monitoring: 24/7 system monitoring and alerting
• DevOps: CI/CD pipelines, automated testing, containerization
OUR COMMITMENT TO DATA PROTECTION
As Meta Platform integration specialists, we take data protection seriously:
YOUR DATA OWNERSHIP:
• You retain full ownership of all your business and customer data
• We act as a service provider processing data on your behalf
• We process data only according to your instructions
OUR RESPONSIBILITIES:
• Implement and maintain enterprise-grade security measures
• Comply with Meta Platform Terms and data protection laws
• Provide complete transparency about our data practices
• Enable data subject rights (access, deletion, correction, etc.)
• Notify you promptly of any security incidents
• Maintain detailed audit logs and documentation
END USER RIGHTS:
• Clear data deletion mechanisms for Facebook/Instagram users
• Transparent privacy policies and disclosures
• Compliance with GDPR, PDPA, and other applicable regulations
• Respect for user privacy and data protection rights
For complete details, please see our Privacy Policy and Data Deletion Instructions.
COMPLIANCE & STANDARDS
We adhere to industry best practices and regulatory requirements:
META PLATFORM COMPLIANCE:
• Meta Platform Terms of Service
• Meta Platform Policies
• Meta Developer Policies
• Meta Data Use Policies
• Meta Business Tools Terms
DATA PROTECTION REGULATIONS:
• Personal Data Protection Act (PDPA) – Malaysia
• General Data Protection Regulation (GDPR) – EU (where applicable)
• Other applicable local data protection laws
SECURITY STANDARDS:
• ISO-aligned security practices
• Regular security audits and assessments
• Staff training on security and compliance
• Incident response procedures
GETTING STARTED
Ready to leverage Meta Platform integrations for your retail business?
CONTACT US:
General Inquiries: support@livexion.com
Technical Support: tech@livexion.com
Privacy & Compliance: privacy@livexion.com
Phone: +60 11 1318 7061
BUSINESS INFORMATION:
Company Name: LIVEXION TECH PROVIDER
Business Registration: No.202503266780 (003780043-P)
Registered Address: 6 JALAN INDAH 1/6 TAMAN KLUANG INDAH 86000 KLUANG JOHOR MALAYSIA